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FAQs

Where do you deliver?

We currently deliver within Europe, excluding United Kingdom, Ukraine, Spain and Romania. The delivery page lists the available destinations.

How do I compare sizes?

Choose a Style on a product page, then open Product Details or How big am I? to view the measurements that have been supplied.

Can I save my favourites?

Use the heart on a product to add it to your Wishlist. Signed-in customers can access their account favourites on another device.

How do Purrks Points work?

Registered customers earn 10 points per €1 of product purchases when an order is completed. Taxes and delivery do not earn points. Refunds adjust the balance.

How do I ask about a return?

Use the Returns enquiry form and include your order number. The team can then find your order and respond to your request.